Blend it and They Will Come
Social media marketing (SMM) can and should play a significant role in any product launch. Say you’ve created a Facebook page for your product but all you hear are crickets instead of cash registers. Well, SMM isn’t about selling, it’s about engaging your audience, getting them talking about you and your product and hoping sales will follow.
An excellent example of a company that successfully used SMM to boost sales is BlendTec, makers of commercial food blenders. They had a great product but few had heard of them. In 2006, they launched the “Will it blend?” viral video campaign, starring CEO Tom Dickson. Dressed in a white lab coat and safety glasses, Mr. Dickson asks the question, “Will it Blend?” and tosses various non-food items such as cell phones, toilet plungers and tiki torches in BlendTec blenders. (My favorite is the iPhone video.) The videos were intended to increase the company’s brand awareness by showcasing their product’s toughness. The content was so compelling it got consumers watching. Within five days of posting their videos on YouTube and on their own Web site, the videos had generated six million YouTube views. They even got their audience involved by asking them to submit their own “blending” ideas for future videos. Ultimately, BlendTec saw their sales jump by 700 percent.
BlendTec did everything right. Their campaign aligned their brand personality and key messages into an entertaining and engaging series of videos.
Now I’m thinking I need one of these blenders for my own entertainment purposes: summer slushy drinks!


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